Elevate Your Wellness Journey!

Welcome to Metadelice , where our mission is healing and accessibility. We understand that finding wellness items that aren’t readily accessible can be a challenge, which is why we are dedicated to providing you with a curated selection of unique products that promote your well-being. Our team is committed to ensuring that you have easy access to the tools and resources you need to prioritize your health and embark on a transformative wellness journey. With a focus on quality and effectiveness, we are here to support you every step of the way. Discover the power of healing and accessibility with Metadelice.

Frequently Asked Questions

What payment methods are accepted on your online store?

We currently accept cash and blank money orders as payment methods. These options provide enhanced security and protect our customers’ data by avoiding the need for online transactions.

Why do you only accept cash or blank money orders?
By accepting cash or blank money orders, we prioritize the safety and security of our customers’ financial information. This payment method also helps in maintaining customer anonymity and minimizes the risk of chargebacks.

How can I make a payment using cash or a blank money order?

To make a payment with cash, you can send it to us by mail. For money orders, ensure that they are left blank and mail them to our designated address. Please note that we recommend using a trackable mailing service for added security.

Is it necessary to include a tracking number or request a signature when mailing in payments?

While it is not mandatory, we encourage customers to request a tracking number and signature for mailed payments. This provides additional peace of mind and helps ensure that your payment is safely delivered to us.

How will I know if my order has been processed?

We will notify you via email or phone once your order has been processed. This notification will confirm that your payment has been received and your order is being prepared for shipment.

What happens if my payment gets lost in the mail?

Although rare, if your payment gets lost in transit, please contact our customer support team immediately. We will work with you to resolve the issue promptly and ensure your payment is properly credited.

Are there any additional fees associated with cash or money order payments?

No, we do not charge any additional fees for using cash or money orders as payment methods. The total amount you see during the checkout process is the final amount you need to pay.

Can I cancel or return my order if I change my mind?

Yes, you can cancel or request a return for your order as long as it has not been shipped. Please contact our customer support team as soon as possible to assist you with the cancellation or return process.

Is my personal information secure when making a cash or money order payment?

Yes, your personal information is secure when making a cash or money order payment. By avoiding online transactions, we minimize the risk of data breaches and ensure the confidentiality of your information.

How long does it take for my payment to be processed?

Once we receive your payment, it will typically take 1-2 business days to process. During peak times or holidays, processing times may be slightly longer. Rest assured, we will notify you as soon as your payment has been processed.